Frequently Asked Questions

What is a Virtual Race?

Virtual events offer participants the opportunity to participate remotely.

Where can i register?

What are the distance available

Select your desired race distance from 1KM, 1.5KM, 2KM and 3KM.

Why need unique email address for each participants?

Each participant must have a UNIQUE email address. ( Note: if parent will register for multiple participants, one participant = one unique email address)

Participants must create a Sportstats account to upload results/ times. This is for FREE and one time only. The email address used to create the account becomes the account login for every succeeding VR and must be unique per participant.

As part of the result upload process, participants will need to create a free Sportstats account. The email address used to create the account becomes the account login, so each participant must use a unique email address.

Will there be results?

Yes! Results are submitted by the participants. You can use any app or device to track your run. To submit results, you have the option to connect to Strava, upload a GPX file, or enter your time manually.

Having problem posting a result?

if you have any problems with the link or results submission kindly submit a support ticket here: https://vr.sportstats.one/support/ and our team will get back to you.

Will there be rankings?

Yes! Because the results are user-submitted and everyone is running on different courses, the rankings are not official.

When are the results final?

Due to the nature of virtual racing, rankings can change. Results are considered final once the submission window has closed.

The event will take place between Saturday and Sunday.
Giving you ONLY the weekend to submit your results. 

Why Virtual?

Virtual racing offers events the opportunity to bring everyone together while maintaining the social distancing that our current situation dictates.

Why do I have to create a Sportstats Account?

Sportstats wants to make sure that you are not a robot and that there is a real person participating! We will not sell or distribute your information.

Can I upload results again if I beat my time?

Yes! You can complete the upload process as many times as you like during the results submission window. The result that will appear will always be your most recently uploaded result, regardless of whether it is a faster or slower time.

What if my results upload isn’t working?

Your time can take up to 2 minutes to appear in the results once you have uploaded them. If you still don’t see them at that point feel free to contact our support team:

Can I add photos to my result?

You can add photos using our My Media page. Once you are logged in, open your dashboard and click on My Media. You can click on Add Media to add any pictures from your virtual race.

How do I submit my .gpx file as a result for my virtual race?

Step 1- Go to the and click on View Virtual Event for the race you would like to submit a result for.
Step 2- Click on submit results. (Marked as 1 in the first image)
Step 3- Click on GPX Upload. (Marked as 2 in the first image).
Step 4- If you are not already logged in, it will prompt you to login to your sportstats account.
Step 5- Add your file where it says Drag and drop a file here or click. (Marked as 4 in the second image). Select the race you are uploading your result to in the dropdown if it is not already selected then select upload. If you check off share my route with other members they will be able to see your route map from your gpx file.
Step 6- Once your result is submitted you can access it via the my results tab in your dashboard or by selecting view results for that event.

How do I submit my time manually as a result for my virtual race?

Step 1- Go to the and click on View Virtual Event for the race you would like to submit a result for.
Step 2- Click on submit results. (Marked as 1 in the first image)
Step 3- Click on Manual to manually enter a time (Marked as 3 in the first image).
Step 4- If you are not already logged in, it will prompt you to login to your sportstats account.
Step 5- To manually enter your time you will be prompted to enter the hours (HH), minutes (MM ) and seconds (SS) of your time as well as the distance in metres and date. Select the race you are uploading your result to in the dropdown if it is not already selected then select sumbit result.
Step 6- Once your result is submitted you can access it via the my results tab in your dashboard or by selecting view results for that event.

How do I connect my strava account?

The first time you click on Connect with Strava, you will be prompted to authorize ss-vr to connect to Strava and you will need to log in to your Strava account. Once your Strava account is connected, you will be able to select your race and segment and import the Strava activity of your choice.

How do I download a GPX file from Strava?

Step 1- Click on Dashboard at the top and open my activities.
Step 2- Open the activity you would like to export.
Step 3- Click on the three dots on the left side of the page.
Step 4- Click on Export GPX and your file will automatically download.